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Showing 47 reviews
June 05, 2024
SALES VISIT - USED
They say they finance everyone good credit bad credit that's a lie they do not help everyone!!!!!! that's a lie they do not help everyone!!!!!! More
by Jager3794
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Did online application
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Helpful 0
February 22, 2024
SERVICE VISIT
This place wrecked a rental I left on thier lot. 0 accountability. No call back from the GM. We won't be using this dealership again because of this incident. An employee likely backed a truck into 0 accountability. No call back from the GM. We won't be using this dealership again because of this incident. An employee likely backed a truck into the rental and drove away, shirking responsibility. The GM was useless, and didn't even call me back, even though he said he would. Due to thier cavalier attitude regarding this problem, we will NOT be taking either impala back to this dealership. I hope they are satisfied! More
by Mike Harden
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ben Snyder, Chuck Hiatt
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Helpful 0
December 14, 2023
SALES VISIT - NEW
Everyone was very friendly n helpful. Dave, our salesman was excellent and patient. Our next vehicle, we will be back at College Chevrolet Buick. Dave, our salesman was excellent and patient. Our next vehicle, we will be back at College Chevrolet Buick. More
by ppittelkow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Snyder, Chuck Hiatt, David Benham
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Helpful 0
March 29, 2023
SALES VISIT - NEW
Everyone at College is friendly and knowledgeable, and they go out of their way to make the experience the best. they go out of their way to make the experience the best. More
by SueLake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Snyder, Dale Bannister, Jimmy Faust, Lance Waito, Chuck Hiatt, Stephanie Wilhelm, David Benham, John Williams
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Helpful 0
March 22, 2023
SERVICE VISIT
I am disappointed. There was water coming down the drivers side. The dealership had the car for months waiting for the part that it was waiting for in order to do the r There was water coming down the drivers side. The dealership had the car for months waiting for the part that it was waiting for in order to do the repair. They did not mention how bad the roof of the van was leaking. He said he figured we already knew it. That was not the case. I told him as a courtesy it seem like they would have said something the only reason we knew was when my niece went to pick it up she noticed it. Also there was no receipt given. They were waiting on the check from AutoOwners which I had sent them. The total difference was $70 but I gave them a check for $250 so where did that extra $180 go? Just not please with this experience. Before this occurrence they were always good. This incident made me look at the dealership in a whole new way. Not good. More
by TorreyT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron, service dept.
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Helpful 0
December 07, 2022
SERVICE VISIT
Good friendly service! Always willing to help with any questions you might have an make extra checks if needed! Always willing to help with any questions you might have an make extra checks if needed! More
by tgonser12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Benham
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Dec 11, 2022 -
Dec 11, 2022 -
College Chevrolet Buick responded
Hi, we are so happy to read such a great review! We hope to be of service to you again in the future. Best wishes, College Chevrolet Buick.
Helpful 0
May 23, 2022
SERVICE VISIT
I had certain warranty and normal maintenance work completed recently. It went smoothly and I was very happy with every aspect of the services provided. completed recently. It went smoothly and I was very happy with every aspect of the services provided. More
by kjparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Godfrey and Kevin Markovich, Ben Snyder
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May 26, 2022 -
May 26, 2022 -
College Chevrolet Buick responded
Thank you for the wonderful review! We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please don't hesitate to reach out!
Helpful 0
August 10, 2021
SALES VISIT - NEW
Unethical! Sold a truck to my 80 year old veteran uncle that he couldn’t afford. The following day of purchase, I tried to explain to the general manager that he had no understanding of truck features or that he couldn’t afford. The following day of purchase, I tried to explain to the general manager that he had no understanding of truck features or of the payments. Response was that he signed the contract. Law is on their side but totally unscrupulous. More
by Lawrence
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Aug 16, 2021 -
Aug 16, 2021 -
College Chevrolet Buick responded
We appreciate you taking the time to share this feedback with us. We are disappointed to hear that your experience did not meet your expectations. Please give us a call at (517)680-4279 at your earliest convenience so we can discuss this situation further. Thanks again for your time!
Aug 18, 2021 -
Aug 18, 2021 -
Lawrence responded
UPDATE: Per response received, called to discuss. Was informed that the message was automated and they still stand behind their sale. Taking advantage of a Vietnam vet -- shame on you!
Helpful 0
May 11, 2021
SALES VISIT - NEW
Excellent dealership we just purchased our 3rd vehicle from this dealership. The salesperson Dale Bannister and the management Ben Snyder are professional and get the job done. We purchased our new car from this dealership. The salesperson Dale Bannister and the management Ben Snyder are professional and get the job done. We purchased our new car in one day best dealership that I have ever been to and highly recommend anyone looking for a car. More
by Edwin Maus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Snyder, Dale Bannister, Jimmy Faust, Lance Waito, Chuck Hiatt, Stephanie Wilhelm, David Benham, John Williams
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May 12, 2021 -
May 12, 2021 -
College Chevrolet Buick responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, College Chevrolet Buick
Helpful 0
September 25, 2019
SALES VISIT - NEW
knowledge and caring Dale Banister and the rest of people at College Chevrolet Buick are very knowledgable and do their best to answer any questions I might have. They ar Dale Banister and the rest of people at College Chevrolet Buick are very knowledgable and do their best to answer any questions I might have. They are extremely patient. More
by teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Snyder, Dale Bannister
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Helpful 1